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Weekly Reports
Comprehensive report identifies trends in your customer feedback and contributing factors
AI Sorting
The platform sorts and displays most relevant and actionable feedback
Intuituve Dashboard
Interactive dashboard makes it easy to view and analyze, KPI's and customer feedback in real-time
SEAMLESS INTEGRATIONS
Integrations with your point-of-sale, CRM, and delivery platforms
24/7 Customer Support
Our customer support team is available 24/7, we are there when you need us most
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Why Does Customer Experience Matter
82%
82% of customers never return after having a negative experience
1
One negative experience can cost a cannabis retailer over $50,000 annually
72%
Of customers who had a poor experience, would shop again if the problem was resolved efficiently
25x
More costly to acquire a new customer than retaining an existing one