Contact Us Fill out the form below and a member of our team will be in touch shortly! Name *Email *Phone *Company *Message *Submit Why Does Customer Experience Matter 82% 82% of customers never return after having a negative experience 1 One negative experience can cost a cannabis retailer over $50,000 annually 72% Of customers who had a poor experience, would shop again if the problem was resolved efficiently 25x More costly to acquire a new customer than retaining an existing oneĀ