IDentify Customer Needs Easily

How The Platform Works

Benefits

Understand Your Customers

Interacting with your customers post-sale is the best way to understand their entire experience

Make Strategic Decisions

Decision making has never been so easy using real-verified customer feedback and reviews 

Improve Service and Products

By collecting customer feedback you’ll be able to easily identify service and product gaps 

Competitive Advantage

It’s proven that giving a customer a superior experience means they will buy more, be more loyal, and are more likely to recommend to friends

Boost Customer Connection

Sending SMS surveys to your customers allows you to dramatically increase retention  

Increase Loyalty

Identify happy customers and make them brand ambassadors, while identifying unsatisfied customers and make them happy!

Increase Sales Performance

A satisfied customer is 14x more valuable to a business compared to an unhappy customer

Competitive Differentiation

There is tremendous opportunity to disrupt competitors and gain market share by delivering an exceptional customer experience 

What Our Customers Say

“”BudTender provided my business with a better understanding of our customer base and how to provide an extra level of customer service. Their platform was seamless, when it came to integrating with our loyalty points program springbig.” 

Andrew Benton, General Manager