The easiest way to measure, understand and improve customer experiences

Survey customers, track and analyze feedback, and take action to deliver unbeatable experiences, all with BudTender

Why Customer Experience Matters

80% of companies believe they are delivering a great customer experience

But, only 8% of customers agree

82% of customers never return after having a bad experience

72% though would come back if the problem was resolved efficiently

It's 25x more costly to acquire a new customer then to retain an existing one