"BudTender provided my business with a better understanding of our customer base and how to provide an extra level of customer service"

Andrew Benton, GM Rise Maryland 

Why Customer Experience Matters

80% of companies believe they are delivering a great customer experience

But, only 8% of customers agree

82% of customers never return after having a bad experience

72% though would come back if the problem was resolved efficiently

It's 25x more costly to acquire a new customer then to retain an existing one